Michigan Esthetician State Board Practice Exam

At what point does the "review" step take place in the consultation process?

1. At the end

2. At the beginning

3. During the service

4. When scheduling the next appointment

The correct answer is: At the beginning

The review step in the consultation process occurs at the beginning because it sets the foundation for the entire interaction between the esthetician and the client. During this phase, the esthetician gathers essential information about the client's skin type, concerns, and previous skincare routines, which helps in tailoring a personalized treatment plan. Starting with a thorough review ensures that the esthetician understands the client's needs and can recommend products or services effectively. This initial phase is crucial because it establishes trust and communicates to the client that their individual needs are a priority, which can lead to more satisfactory outcomes during their treatment. This is contrasted with other stages, such as the end of the consultation, when follow-up details or appointment scheduling might occur, but the focus is not on gathering information or needs assessment at that point.